MANAGEMENT SYSTEMS
MIS, CRMs and ERPs are a business strategy that aims to understand, anticipate and manage the needs of an organization’s current and potential customers. It is a collection of strategic, process, organizational and technical changes whereby a company seeks to better manage its own enterprise around customer behaviours.
They are a comprehensive approach which provides seamless integration of every area of business that touches the customer namely marketing, sales, customer service and field support through the integration of people. Process and technology, taking advantage of the revolutionary impact of the Internet.
MIS, CRMs and ERPs entail acquiring and deploying knowledge about one’s customers and business
Process and using this information across the various touch points to balance revenue and profits with maximum customer satisfaction.
At AMG Consulting Group we will assist you with all your information technology needs and anticipate future IT within your industry which you can adopt to maintain a competitive edge in your industry.